Privacy Policy
International Education Holding (IEH) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you interact with our website (https://ieholding.ae) or services. We comply with applicable data protection laws, including the UAE’s Federal Decree-Law No. 45/2021 on Personal Data Protection and, where relevant, the General Data Protection Regulation (GDPR) for users in the European Union.
1. Information Collection
We collect information to respond to your inquiries, improve our services, and communicate with you. The types of information we collect include:
Personal Information: When you contact us through our website (e.g., via contact forms, inquiries, or email), we may collect:
- Name
- Email address
- Contact number
- Address (if provided)
- Any other details you voluntarily share (e.g., in messages or inquiries)
Non-Personal Information: We automatically collect data through your interaction with our website, such as:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Website usage data (e.g., pages visited, time spent)
- Cookies and similar tracking technologies (see Section 7 for details)
2. Use of Information
We use your information to provide effective communication, improve our website, and fulfill our organizational objectives. Specific purposes include:
Responding to your inquiries and providing support
Sending updates, news, or promotional materials about IEH’s activities (you may opt out at any time)
Analyzing website usage to enhance user experience and functionality
Complying with legal obligations (e.g., responding to regulatory requests)
Protecting against fraud, unauthorized access, or other illegal activities
We process personal data based on one or more of the following legal grounds:
Your consent (e.g., for marketing communications)
Our legitimate interests (e.g., improving our website, ensuring security)
Compliance with legal obligations
3. Data Protection
IEH prioritizes the security of your personal data and implements industry-standard measures to safeguard it, including:
Technical Safeguards: Use of SSL/TLS encryption for website interactions, secure servers, and access controls to limit data exposure
Organizational Measures: Regular security audits, staff training on data protection, and restricting data access to authorized personnel only
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, inquiry-related data may be retained for up to 1 year after your last interaction, unless legal requirements mandate otherwise.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
Service Providers: Trusted third parties (e.g., website hosting providers, email services, or analytics tools) who assist in operating our website and services, bound by strict confidentiality and data protection agreements
Legal Authorities: When required by law, such as in response to a court order, regulatory request, or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity under strict confidentiality terms
5. International Data Transfers
As IEH is based in the United Arab Emirates, your data may be processed in the UAE or other countries where our service providers operate. For users in the EU, we ensure that international data transfers comply with GDPR requirements, such as Standard Contractual Clauses or reliance on adequacy decisions, to protect your data.
6. Your Rights
You have rights over your personal data, subject to applicable laws. These include:
Access: Request a copy of the personal data we hold about you
Correction: Request updates to inaccurate or incomplete data
Deletion: Request the erasure of your data (subject to legal obligations, e.g., record-keeping requirements)
Restriction: Request that we limit the processing of your data
Objection: Object to processing for specific purposes, such as marketing
Data Portability: Request your data in a structured, commonly used, machine-readable format
Withdraw Consent: Revoke consent at any time (e.g., for promotional emails), without affecting prior processing
To exercise these rights, contact us at info@ieh.com. We will respond within 30 days, as required by law. EU users may also lodge complaints with a supervisory authority in their country (e.g., a Data Protection Authority).
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze performance. These may include:
Essential Cookies: Necessary for website operation (e.g., maintaining user sessions)
Analytics Cookies: Help us understand how users interact with our site (e.g., via Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements (optional and subject to your consent)
You can manage cookie preferences through your browser settings or our website’s cookie consent tool (if available). Disabling cookies may affect website functionality. For more details, please review our Cookie Policy (if implemented) or contact us.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a prominent notice on our website. We encourage you to review this policy regularly.
10. Contact Information
📧 Email:
info@ieholding.ae
📍 Address: Jubail Island, Abu Dhabi, United Arab Emirates